Contact Us


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Can’t find the info you need? Contact our Visitor Services team.

Talk to us?

Still want to talk to someone? Call our Visitor Services team, but please bear with us as there may be significant waiting times due to the volume of calls. Thank you for your patience.

+81 50 6862 3676
Contact hours: 8:30am – 5:00pm (7 days a week)

Closed on 27 February 2024 and 29 February 2024.
Please note, this number is not toll-free. Charges may be incurred when calling internationally.

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Follow us on our official X, Instagram, Facebook and TikTok pages to learn more about the Studio Tour, and discover fascinating facts about our sets, props and how we create filmmaking magic.