Specified Commercial Transaction Act

Specified Commercial Transactions Act

As required under Article 11 of the Specified Commercial Transaction Act, please note the following:

Seller: Warner Bros. Studios Japan LLC

Manager: Torben Jensen, General Manager

Address: Hibiya Central Bldg. 1-2-9 Nishi-Shimbashi, Minato-ku, Tokyo 105-0003, JAPAN

URL: https://www.wbstudiotour.jp

Contact: https://www.wbstudiotour.jp/en/plan-your-visit/help-centre/contact-us/

Sales Price: as detailed on ticket sales pages

Manner of Payment: credit card and debit card including Apple Pay

Time of Payment: please check with your credit card company for billing timing

Delivery of Tickets: as confirmed by customer during Ticket purchase: (1) to customer’s preferred email address (as confirmed by customer during Ticket purchase) or (2) collection at WBSTT Admissions Office

Cancellation: we are not issuing refunds for a Ticket cancellation request by customer unless specifically approved by WBSTT.