TICKET INFORMATION FAQS

Tickets to the Studio Tour must be purchased in advance on our website and cannot be purchased at the attraction. Find out more on our Tickets page.

WARNING! Only Tickets purchased directly from us or one of our authorised distributors are valid for admission. Tickets purchased from unauthorised third parties, including online auction sites, are not valid for entry.

The Studio Tour offers visitors a unique experience to explore authentic sets, encounter animatronic creatures and discover breathtaking special effects. Along the way, you’ll enjoy interactive activities such as the opportunity to ‘fly’ a broomstick like a member of the cast, step into the crowds of a Quidditch game and become a moving portrait on the walls of Hogwarts.

To ensure you have the best experience possible, we have limited the number of visitors that can visit the Studio Tour at any one time. This means that you will need to book into a time slot ahead of your visit. As spaces are limited, we strongly suggest you reserve tickets early.

Tickets cannot be purchased at the attraction.

All tickets must be purchased in advance on our website, tickets aren’t available at the Studio Tour.

A charge of ¥1,500 will be applied every time a booking time/date is changed. Please make sure to contact Visitor Services before the original booking time. Tickets are non-refundable and non-transferable.

For every disabled visitor with a valid ticket purchased, a free carer ticket will be provided. Please note, as children aged under 4 are entitled to free entry, a free carer ticket cannot be added in this instance. For more information, please visit our Accessibility page.

Tickets can only be purchased through our website.

For information on our ticket prices, please visit our Tickets page.

Tickets can only be purchased through our website and we accept credit and debit card payments. When purchasing tickets online, we accept: Amex, Mastercard, Visa, Union Pay, Discover, Diners, JCB, Apple Pay and Google Pay.

Please contact the Visitor Services team using our online contact form or online chat.

Please contact the Visitor Services team using our online contact form.

There is no need to print your confirmation email if you would prefer to use your smart phone to show this to us. Please note that if you are travelling by car, you will need your car parking voucher to enter the car park.

At the moment, gift tickets are not available. Please sign up to our newsletter to keep up to date on our latest announcements.

Official guidebooks purchased in advance can be picked up at the Studio Tour Shop or Information Desk.