TOUR FACILITIES FAQS

We recommend allowing three to four hours for your Studio Tour visit, although there is no limit imposed on your time at the attraction.

There are lots of exciting photo opportunities throughout the attraction to ensure you take home an everlasting memory. The taking of photographs and video footage with handheld cameras and mobile devices is allowed in most areas, apart from within the pre-show cinema and green screen areas. Please note that there are prohibited actions when taking photos/video. Click here for more information.

If you are a member of the press, a camera crew or commercial photographer, please contact us for more information.

Warner Bros. Studio Tour Tokyo – The Making of Harry Potter is a brand-new attraction offering fans the chance to step behind-the-scenes of the spellbinding films and discover secrets of the Wizarding World.

No, the Studio Tour will not have the kind of rides you would expect to see at theme parks. Visitors will walk through the facility and discover film sets, costumes and props. Fans will also be able to take part in a number of interactive experiences.

Some of the larger exhibits were not used in production. However, they have been specially made for Warner Bros. Studio Tour Tokyo by talented filmmakers who worked on the Harry Potter film series. Some of the costumes and props fans will see are original items that featured in the films.

Warner Bros. Studio Tour Tokyo houses many of the fan-favourite sets found in London as well as some that are exclusive to Tokyo.

Yes, there is a number of exciting photo opportunities throughout the Studio Tour including the chance to fly a broomstick, just like Harry.

Yes, check out our Food & Drink page for more info.

Yes, the Studio Tour shop is home to a large collection of Wizarding World products including items exclusive to Warner Bros. Studio Tour Tokyo. Access to the Studio Tour shop is only available to ticket holders.

The cloakroom is available free of charge. Please note that food and drinks cannot be stored in the cloakroom. For more details and guidelines, click here.

Also, free coin-operated lockers are available outside. You will need a 100-yen coin for the deposit. Please use the lockers to store any luggage or large suitcases that you will not be using inside the building before the entering.

Size (length x width x depth)
L : 930 mm x 350 mm x 555 mm
M : 775 mm x 350 mm x 575 mm
S : 290 mm x 350 mm x 555 mm

Please note that currency exchange is not available at Studio Tour Tokyo.
For more information on coin-operated locker precautions, please click here.

Yes, you can enjoy complimentary WiFi during your visit.

The shop is inside the Studio Tour and can be accessed with a valid ticket – check our opening times.

Cash, credit card (Visa, MasterCard, Amex, JCB, Diners, UnionPay), debit card, electronic money (Apple Pay, Alipay)
* IC payments such as transportation cards, contactless payments such as ID and QUICPay and QR code payments such as PayPay are not currently accepted at the retail store.

There are no ATMs, no Courier service, and no duty-free services.

There are no ATMs available at the Studio Tour.

There is no delivery service available at the Studio Tour.

There is no tax duty free service at the Studio Tour.

Two water servers are available during the tour. You can refill your own bottle with water. Please note that paper cups and any other containers are not provided.

Official guidebooks purchased in advance can be picked up at the Studio Tour Shop or Information Desk.

If you realise you have lost something during the tour, please do not hesitate to contact our staff.
If you have already left the studio, please use the contact form on our website or online chat to get in touch with Visitor Services.
We will ask you to provide the date and time of your visit, the location where you think you lost it and a detailed description of the item.

Portable phone charger rentals are available to rent for a fee. However, availability may be limited, so we recommend bringing your own.